Deciding To Restore Or Replace Flood Damaged Items In National Gardens Properties

7/12/2018 (Permalink)

SERVPRO technicians examine the more porous materials inside a home to determine the extent of flood damage.

Deciding To Restore Or Replace Flood Damaged Items

Weather that brings flooding conditions to National Gardens soaks everything in local homes and businesses at one time, leaving very few things unaffected. Even smooth, non-porous items require thorough cleaning with germ-killing agents to make them safe again for occupants to use.

SERVPRO technicians examine the more porous materials inside a National Gardens home to determine the extent of flood damage. Some materials, like carpeting, become so damaged and full of harmful pathogens and chemicals that restoration becomes impossible to do and achieve sanitary conditions. We do not need to pretest materials in these situations to know that we cannot recover such heavily damaged items.

In cases involving such destruction of materials, insurance adjusters often approve payment only for the removal and replacement. Because restorative efforts of any kind cannot bring such horrifically damaged items back to usable, safe condition once again, such efforts only waste resources that SERVPRO puts to better use elsewhere. Because of this, we do not dry out carpets before we remove them from a home with flood damage. Small rugs that can we can immerse in biocidal agents and soak for a while often come out looking much as they did before the flooding event.

During a flood, many items do not become damaged and only need protective measures to keep them from sustaining breakage or soiling during mitigation work. We do our best to protect these items but often recommend homeowners remove them from the premises to ensure their safekeeping.

At times, we need to do more extensive testing, or even partial restoration work to fully determine if we can fully restore specific materials or objects in the home. When we determine, after carrying out some restorative work, that the item's future does not look as promising as we initially expected, we discuss this change in plans with the customer.

Other items fall in the category of indeterminable, and we hold these for inspection and final decision making for the insurance adjuster. Cleaning objects that the adjuster deems unsafe for future use can increase your expenses when the insurance denies either cleaning costs or replacement charges.

Restoring your home to a habitable condition and making it “Like it never even happened.” so your family can return home safely means a lot to us at SERVPRO of North Daytona Beach / Ormond Beach. Call us at (386) 677-9993 when flood damage makes your home impossible to live in because of safety issues. We are always ready to assist you.

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